Refund policy

At BEARINFAITH, we want you to feel confident in every purchase. If you're not satisfied with your order, you may request a return, exchange, or refund within 30 days of delivery, subject to the conditions below.

30-Day Satisfaction Guarantee

You have 30 days from the date your order is delivered to contact us about a return or exchange.

To qualify for a return, the item must be:

  • Unworn and unused
  • Unwashed
  • Free from stains, odors, pet hair, or damage
  • In its original condition
  • Returned with any original packaging or tags, when applicable

To begin a return, contact us at support@bearinfaith.com with your order number and the reason for your request.

Size Exchanges

Ordered the wrong size? We offer one free size exchange within 30 days of delivery for eligible items.

Items must be unworn, unwashed, and in their original condition.

Please contact support@bearinfaith.com with your order number and the size you would like to exchange.

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, misprinted, or you receive the wrong item, please contact us as soon as possible.

Include:

  • Your order number
  • A brief description of the issue
  • Clear photos showing the problem

Once verified, we will provide a replacement or full refund at no additional cost to you.

Refunds

Once your return is received and approved, your refund will be issued to your original payment method.

Please allow approximately 5–10 business days for your bank or credit card provider to process and post the refund.

Original shipping charges are generally non-refundable unless the item was damaged, defective, or incorrectly fulfilled.

Return Shipping

For standard returns based on preference or change of mind, the customer may be responsible for return shipping costs.

For damaged, defective, misprinted, or incorrectly fulfilled orders, BEARINFAITH will cover the cost of resolving the issue.

For eligible size exchanges, return shipping will be handled according to our current exchange policy.

Items That Cannot Be Returned

We may be unable to accept returns for:

  • Items returned more than 30 days after delivery
  • Worn or washed items
  • Items damaged after delivery
  • Items with stains, odors, pet hair, or signs of use
  • Gift cards
  • Customized or personalized products, unless damaged or defective

Sale Items

Unless specifically marked Final Sale, discounted and promotional items are eligible for our standard 30-day return policy.

Items marked Final Sale cannot be returned for a refund unless they arrive damaged, defective, or incorrect.

Order Cancellations

Because many of our products are made to order, orders may enter production shortly after purchase.

If you need to cancel or change an order, contact us at support@bearinfaith.com as soon as possible.

Once an order has entered production, we may not be able to cancel or modify it.

Questions?

If you have any questions about your order, return, refund, or exchange, contact us:

Email: support@bearinfaith.com

BEARINFAITH
Wear your faith. Live it boldly.